Job Locations UK-London
Job ID
Asset Management
Permanent Full-Time


Cluttons is currently recruiting for a Block Property Manager to undertake the day to day management of designated client’s properties/portfolios on an ongoing / daily basis.  The Block Property Manager will support the line manager in providing a first rate management service meeting all legislative and statutory controls, best practice guidance issued by the RICS and ARMA and those of the firm.


  • Contribute directly towards improving the team’s profitability.
  • Financial management inclusive of:
    • Manage the preparation of detailed annual budget of anticipated expenditure for each property in accordance with the service charge procedures within the portfolio.
    • Ensure that the required consultation takes place with lessees in respect of the budget of expenditure and that clear explanatory notes concerning the budget are prepared for the benefit of lessees.
    • Approve and sign all letters to lessees in relation to the annual budget of service charge expenditure and the reporting of the final accounts.
    • Monitor, control and review the monthly and quarterly expenditure against the budget in conjunction with the line manager and partner.
    • Liaise with Client Accounts on service charge income and expenditure.
    • Authorise all invoices received for payment being satisfied that the works or supply represented by the invoice has been properly incurred and satisfactorily completed or delivered.
    • To ensure that all insurance claims are properly made, estimates obtained for work and to monitor the processing of such claims through the underwriters. 

On-site management:

  • Manage all on site and client staff for whom the senior property manager acts as line manager and to supervise the work of all assistant managers and other support staff working under the senior property manager on the designated part of the portfolio.

Portfolio Maintenance:

  • Ensure the effective planning and management of all maintenance and repair work and monitor and control all regular maintenance contracts. Inclusive of specifying, tendering and supervising works where necessary.
  • Ensure the regular inspection of all managed buildings and the maintenance of notes concerning those inspections and records and information on health and safety matters.
  • Supervise and monitor the maintenance and updating of the computerised property records system including all contract records and contractor listings on APB.
  • Liaise with tenants, lessees and residents associations as and when required and to attend meetings.

Health & Safety:

  • Responsible for the day to day monitoring and control of all aspects of health and safety and ensure compliance at all times with current legislation.


  • Demonstrable record of delivery to Clients in the UK Real Estate market, with a background and in block management.
  • Good working knowledge of all aspects of residential property management including health and safety and all legislation, guidance notes and recommendations made in respect of residential property management either by Statute, by the RICS or by ARMA.
  • Prior experience of preparing service charge budgets as well as experience of managing maintenance/repair works and dealing with insurance claims.
  • Experience of dealing with residents associations and representing managing agents at AGMs.
  • Experience of managing on-site staff.
  • IRPM (Institute of Residential Property Managers) or working towards qualification
  • Relevant Health & Safety training
  • Driving licence

Desired Qualifications

  • IOSH (Institution of Occupational Safety and Health)


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